2021 Member Satisfaction Survey

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* 1. How much do you value your membership with CRHC?

Very Valuable

Valuable

Somewhat Valuable

No Value

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* 2. Please tell us how you rate CRHC in the following areas:

	Very satisfied	Satisfied	Dissatisfied	Very dissatisfied
Communication of events, programs, services, and news related to rural health	Communication of events, programs, services, and news related to rural health Very satisfied	Communication of events, programs, services, and news related to rural health Satisfied	Communication of events, programs, services, and news related to rural health Dissatisfied	Communication of events, programs, services, and news related to rural health Very dissatisfied	Communication of events, programs, services, and news related to rural health
CRHC Staff Responsiveness	CRHC Staff Responsiveness Very satisfied	CRHC Staff Responsiveness Satisfied	CRHC Staff Responsiveness Dissatisfied	CRHC Staff Responsiveness Very dissatisfied	CRHC Staff Responsiveness
CRHC Staff Expertise	CRHC Staff Expertise Very satisfied	CRHC Staff Expertise Satisfied	CRHC Staff Expertise Dissatisfied	CRHC Staff Expertise Very dissatisfied	CRHC Staff Expertise
Educational Webinars, Workshops, and Events	Educational Webinars, Workshops, and Events Very satisfied	Educational Webinars, Workshops, and Events Satisfied	Educational Webinars, Workshops, and Events Dissatisfied	Educational Webinars, Workshops, and Events Very dissatisfied	Educational Webinars, Workshops, and Events
Overall Programs and Services	Overall Programs and Services Very satisfied	Overall Programs and Services Satisfied	Overall Programs and Services Dissatisfied	Overall Programs and Services Very dissatisfied	Overall Programs and Services

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* 3. Please check all the hospital or clinic services and resources you anticipate will be of interest to your facility in 2022

Annual Conference

Billing and Coding Audit

Board Financial Training

CAH Conversion Support

Chronic Care Management Coaching Call

Chronic Care Management Process Mapping

CIVHC Claims Data and Reports

Clinic Transformation and Sustainability Assesment

Colorado Central Telecom NETWORK ASSURE

Financial Feasibility Study

Forum Conference

Hardware and Software Discounts

HIT block of hours assistance

HIT Policy and Procedures Manual

HIT Remote Monitoring

Interim HIM Support

LAB CORP Discount

LEGALSHIELD Benefits

Meaningful Use Training

Medicaid/Medicare Clinic Cost Review

Peer Review Network

Policy and Advocacy Work

QPP Support

RHC Accreditation Support

RHC Mock Survey

RHC Policy and Procedures Manual

RHC Program Evaluation Template

Security Risk Analysis

Swing Bed Manual or Training

Utilization Management Manual or Training

Workforce Recruitment

Other (please specify)

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* 4. Please indicate which forms of communication and/or publications you utilize:

Weekly Member Email Updates

Monthly E-newsletter, The Special Delivery

Snapshot of Rural Health

Website

White papers/infographs

Social Media

None

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* 5. What is the most important issue and/or concern facing your facility?

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* 6. If you will be adding or removing services in 2022, then please tell us which ones will be added or removed:

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* 7. How is your facility utilizing data currently or in 2022?

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* 8. Please provide suggestions to help CRHC better serve its members:

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* 9. If you do not plan to renew your CRHC Membership in 2022, then please tell us why:

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* 10. Who completed CRHC's 2021 Member Satisfaction Survey?

Name

Company

Email Address

Phone Number

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* 11. Has your facility's primary contact’s contact info changed in the last year? If yes, who is the new contact and what is their phone and email?

Name

Phone

Title