Survey Says – Healthcare Executives Don’t Trust Payers
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A survey designed to measure the level of trust that hospital executives have in health insurance companies finds several factors that contribute to low scores, including the length of time it takes for claims to be paid, and the rates hospitals and physicians are paid.
Payers scored poorly on all three of the new trust questions in the annual National Payor Surveyconducted by ReviveHealth, a Nashville, TN based strategic communications firm and Catalyst Healthcare Research. The results from the final question, which asked providers whether a particular payer “balances its interests with ours and doesn’t routinely take advantage of us,” were particularly dire. Read the article in HealthLeaders Media here.
