The following information is provided by Novitas Solutions.
Novitas Solutions Mailing Address – Forwarding Time Running Out!
Time is running out! As of July 25, 2014, mail received at the Novitas Solutions Camp Hill address will be returned to you. Begin using the appropriate Novitas Solutions Mechanicsburg addresses now. A list of mailing addresses is located on the Contact Us page of our website.
System Alerts
Splints, casts and certain intraocular lenses codes A4565, Q4001 – Q4049 and V2630 – V2632
HCPC codes A4565, Q4001 – Q4049 and V2630 – V2632 for splints, casts and certain intraocular lenses were not added to the Common Working File (CWF) edit per change request 8645 effective with the April release which may have caused incorrect claim rejections. CWF corrected this error on May 25, 2014. Providers are not required to take any actions. Novitas will identify and adjust any impacted claims. We apologize for any inconvenience.
Quarterly System Maintenance
The Interactive Voice Respoonse (IVR) Unit and PPTN functions will not be available from Thursday evening, July 3, 2014 at 5:00 pm CT until Monday morning, July 7, 2014 at 7:00 am CT due to scheduled quarterly system maintenance.