Recruitment and Retention Resources

 

 

 

Welcome to the Rural Recruitment and Retention Catalog

CRHC has compiled the following resources to help your organization recruit, develop, and retain top tier talent. Our goal is to help you maintain a staff of dedicated providers in order to ensure that all rural Coloradans have access to comprehensive, affordable, high quality healthcare.

Click on the category of interest then select a drop down for direct links to resources.

Recommended Models and Tools

  • CRHC’s Colorado Provider Recruitment and Retention Program (CPR) CRHC’s CPR program is a non-profit program addressing healthcare workforce shortages in Colorado’s rural and underserved communities. CPR aides in the recruitment and retention of qualified healthcare professionals who are committed to serving rural and underserved populations. Tailoring to the needs of your facility, CPR can assess your recruitment strengths and challenges and provide you with resources to address those specific areas, provide access to the National Recruitment and Retention Network’s job board, CPR’s internal candidate database and job posting board, as well as provide continuous data and education as the rural workforce needs change. Additionally, CPR staff provide technical assistance to rural healthcare facilities on the financial incentive programs such as loan repayment opportunities available to their provides and present information on the landscape of rural practice to students and residents in Colorado’s health professional training programs. Read More
  • Designing Inclusive Hiring Practices Data from CRHC’s environmental scan (to be released early 2023), shows that current healthcare professionals believe, an inclusive and diverse recruitment team is the most important factor in recruitment that influences retention. Specifically, building a recruitment team that consists of various positions within the facility and with varying backgrounds both personally and professionally leads to better candidate selection and “buy in” from other staff. An expert in the field of equitable and inclusive hiring, Pin-ya Tseng has outlined how to build diverse recruitment teams via collaborative hiring, non-biased verbiage and objective decision making. Read More

Financial Incentives

This section highlights the financial incentives that are available to qualifying providers.

Financial Incentives

Colorado Health Service Corps Extended Dental Loan Repayment Program An overview for dental providers interested in extending their participation in loan repayment programs. State dental loan repayment program eligibility | Department of Public Health & Environment (colorado.gov)
Colorado Health Service Corps Loan Repayment for Private Practice- REAP An overview of the state loan repayment program for providers practicing in a private practice that offers a full scope of outpatient primary care services. https://cdphe.colorado.gov/prevention-and-wellness/health-access/health-professional-loan-repayment/rural-essential-access-1
Colorado Health Service Corps Loan Repayment Program An overview of the state loan repayment option for qualified primary care health professionals serving a health professional shortage area. Colorado Health Service Corps prospective applicants | Department of Public Health & Environment
Colorado Health Service Corps REAP Approved Site An overview of the requirements to become a CHSC approved site including HPSA scores, sliding fee scales and insurance coverage. Sites must be approved for providers to apply for loan repayment. https://cdphe.colorado.gov/prevention-and-wellness/health-access/health-professional-loan-repayment/rural-essential-access
Colorado Health Service Corps Scholarship Program for Addiction Counselors An overview of scholarship opportunities for addiction counselors (CAT, CAS, LAC). Applicants are required to provide services at a CHSC- approved site. Colorado Health Service Corps Scholarship Program for Addiction Counselors | Department of Public Health & Environment
Colorado Health Service Corps Site Requirements This provides an overview of the requirements to become a CHSC approved site including HPSA scores, sliding fee scales and insurance coverage. Sites must be approved for providers to apply for loan repayment. Colorado Health Service Corps site requirements | Department of Public Health & Environment
Colorado Rural Health Center Loan Repayment Guide Grid breakdown of all loan repayment options with award amounts and contacts. Colorado Loan Repayment Programs All-updated.pdf
CRHC Rural and Frontier Preceptor Tax Credit Information on the $1,000 tax credit for eligible primary care preceptors working in rural, or frontier designated counties. Rural & Frontier Preceptor Tax Credit Certification Form | Colorado Rural Health Center (coruralhealth.org)
National Health Service Corps Auto-Approved Sites A comprehensive list of auto approved NHSC sites. An application is still required but can be submitted during any point in the year. Auto-Approved NHSC Sites | NHSC (hrsa.gov)
National Health Service Corps Loan Repayment Program An overview of the requirements for primary care providers to apply for national loan repayment. Providers can submit for both state and national repayment but can only accept one award. https://nhsc.hrsa.gov/loan-repayment/nhsc-sud-workforce-loan-repayment-program
National Health Service Corps Loan Repayment Site Requirements An overview of requirements to become a NHSC approved site including site types, HPSA scores, services offered and payment for service types. Sites must be approved for providers to apply for loan repayment. How to Meet NHSC Site Eligibility Requirements | NHSC (hrsa.gov)
National Health Service Corps Nurse Corps Loan Repayment Program An overview of loan repayment program for RNs, APRNs and nurse faculty practicing in a critical shortage area. This program pays up to 85% of unpaid nursing related education debt. Apply to the Nurse Corps Loan Repayment Program | Bureau of Health Workforce (hrsa.gov)
National Health Service Corps Rural Community Loan Repayment Program An overview of loan repayment program for health professionals providing SUD treatment in rural communities. Professional must practice at an approved SUD treatment facility. NHSC Rural Community Loan Repayment Program | NHSC (hrsa.gov)
National Health Service Corps Scholarship Program This program awards scholarships to students pursuing primary care health professions training. In return, scholars must provide services in a HPSA designated area. NHSC Scholarship Program Overview | NHSC (hrsa.gov)
National Health Service Corps Students to Service Loan Repayment Program An overview of the loan repayment program for students in their last year of medical, nursing, or dental school. In return, providers must serve three years at a NHSC approved site. NHSC Students to Service Loan Repayment Program | NHSC (hrsa.gov)
National Health Service Corps Substance Abuse Disorder Workforce Loan Repayment An overview of loan repayment for professionals providing SUD treatment in underserved areas. Professional must practice at an approved SUD treatment facility. NHSC Substance Use Disorder Workforce Loan Repayment Program | NHSC (hrsa.gov)

 

Strategic Planning and Marketing

This section of resources serves as a starting point for building a recruitment and retention sustainability plan.

Strategic Planning and Marketing

3RNet Marketing for Community Health Centers A comprehensive guide for marketing your community health center. Use this guide to identify and communicate strengths and challenges of the community when recruiting providers. Factors-to-Market-your-Community-Health-Center.pdf (azureedge.net)
3RNet Marketing for Rural Communities A comprehensive guide for marketing your community health center. Use this guide to identify and communicate strengths and challenges of the community when recruiting providers. Factors-to-Market-Your-Rural-Community-04-18-2022.pdf (azureedge.net)
3RNet Marketing for Rural Health Clinics A comprehensive guide for marketing your rural health clinic. Use this guide to identify and communicate strengths and challenges of the community when recruiting providers. Factors-to-Market-Your-Rural-Health-Clinic.pdf (azureedge.net)
CDPHE Health Professional Shortage Area Maps Maps and data you can use to determine whether your community is in a Health Professional Shortage Area (HPSA). HPSA scores can be utilized in marketing provider loan repayment programs. Health professional shortage area maps and data | Department of Public Health & Environment (colorado.gov)
Provider Malpractice Coverage Offers malpractice coverage for physicians, advanced practice providers, group practices, and medical facilities/hospitals. Obtaining membership can be utilized as an additional benefit to providers. https://www.callcopic.com/coverage-options/mpli-coverage-options/colorado-coverage
State Health Information Exchange A health information exchange platform that will streamline access to patient history and data exchange with physicians. This service is free for rural health clinics and critical access hospitals. https://www.corhio.org/library/documents/PDF_Collateral/Rural_Flyer_Final.pdf
Star2Center Provider Retention and Recruitment Plan Template This template walks you through aspects of a healthy recruitment and retention plan. Formatted as a working, living document this template can be adjusted as facility needs change. https://chcworkforce.org/web_links/acu-health-center-provider-retention-and-recruitment-plan-template/
Star2Center Recruitment and Retention Toolkit A curated 32 question-based assessment used to identify strategies that may improve provider recruitment and retention. From the assessment, tailored recommendations for a strategic plan can be made. http://forms.logiforms.com/formdata/user_forms/68725_123124/327585/page1.html?cachebust=3051

Skill Development and Networking

This section of resources highlights different skill development and networking opportunities for various health professionals.

Skill Development and Networking

Colorado Center for Nursing Excellence Customized Coaching and Training Programs This resource provides various coaching workshops including leadership and retention-based programs. https://www.coloradonursingcenter.org/center-special-initiatives/staff-training/
Colorado Center For Nursing Excellence Rural Healthcare Workforce Pipeline Fellowship This program is designed to increase the number of trained and upskilled healthcare workers in the eastern plains of Colorado. The program provides financial and non-financial support to healthcare fellows’ educational journey. Rural Healthcare Workforce Pipeline Fellowship – Colorado Center for Nursing Excellence (coloradonursingcenter.org)
Community Health Association of Mountain/Plains States Complied list of continuing professional development and peer networking events via live, web-based, and archived conferences, seminars, and workshops. Events and Trainings | CHAMPS Online
COPIC Educational Courses Catalog of various courses offered to healthcare professionals including topics such as human resources, risk management, legal education, and patient safety. https://www.callcopic.com/resource-center
National Student Nurses’ Association The NSNA fosters the professional development of nursing students. Membership includes annual meetings with healthcare trends and legislative updates, scholarship opportunities and leadership activities. https://www.nsna.org/
Rural Medical Education Collaborative RME supports the educational needs of rural health professionals by providing high-quality, evidence-based medical education. https://talemhealth.com/rme-collaborative/
Star2Center Workforce Workshops This resource offers various workshops, learning collaboratives and webinars directed towards workforce professional development. https://chcworkforce.org/training/

Community Health Workers and Patient Navigators

A growing healthcare profession with a focus on patient navigation and care coordination. Facilities can utilize these professionals for increased patient care and quality outcomes.

Community Health Workers and Patient Navigators

Colorado Area Health Education Center (COAHEC) Opioid Use Disorder Community Health Worker Training A free, online, self-paced training for community health workers on the front lines of the opioid crisis. Gain knowledge in treatment, recovery, harm reduction and conducting outreach programs in their communities. http://www.oudchw.co/
Colorado Department of Public Health and Environment Health Navigator Program A comprehensive list of tools directed at health navigation programs and employers including various policy, and research resources. https://cdphe.colorado.gov/chronic-disease-prevention/health-navigator-workforce-development/health-navigator-resources
Colorado Rural Health Center Community Health Worker and Patient Navigator Network Meeting Series A network meeting series held virtually on a bi-monthly basis. Meetings include educational resources, keynote speakers and networking opportunities for health professionals across the state. Register Here
Metropolitan State University of Denver Health Navigation Fundamentals Course This course allows individuals to test the waters in the field of patient navigation teaching the basic concepts of patient navigation and assisting patients along the health care continuum. https://www.msudenver.edu/innovative-lifelong-learning/career-launchpad/health-navigation-fundamentals/
Patient Navigator Training Collaborative Health Navigator Program PNTC provides development, education, standardization, and sustainability of the patient navigation workforce. The program offers a full range of patient navigation curricula and certification. https://patientnavigatortraining.org/about/

Retention Focused Resources

This section of resources includes guides and resources to aide in developing a facility-specific retention plan.

Retention Focused Resources

Colorado Community Health Network Retention Resources With a focus on community health centers, CCHN provides a comprehensive list of resources including medical assistant programs, leadership, and supervisory training programs. https://cchn.org/retention-resources/
Colorado Department of Public Health and Environment Retention Resources CDPHE healthcare worker resiliency and retention initiative aiming to bridge the gap between healthcare workers and supportive resources. Formatted as an interactive resource table, healthcare workers can narrow down resources specifically to their needs. https://cdphe.colorado.gov/healthcare-resilience-resources
Star2Center Retention Resources A curated list of retention resources including a pay equity checklist, comprehensive workforce plan template, workforce self-care repository and building an inclusive organization toolkit. https://chcworkforce.org/resources/

 

Recruitment Outlets and New Hire Resources

This section provides recruitment-based programs and outlets that facilities can use for recruiting professionals as well as developing a new hire orientation system.

Recruitment Outlets and New Hire Resources

CRHC Colorado Provider Recruitment (CPR) Program CRHC’s CPR program provides recruitment and retention services to healthcare providers and employers by connecting providers, with a passion for serving safety-net patients, with their perfect Colorado home. https://coruralhealth.org/colorado-provider-recruitment
Colorado Department of Public Health and Environment Workforce Centers CDPHE workforce centers provide a variety of free services to assist employers and job seekers. Services include job listings, career counseling and training and referral services https://cdle.colorado.gov/wfc
Colorado Center for Nursing Excellence CO Rural New Graduate Nurse Residency (WINN) The Workforce Innovation Nursing Network program aims to make the transition to practice smoother by providing new nurses with support while improving access to care. Register as an employer to participate in Winn. Colorado Rural New Graduate Nurse Residency (WINN) – Colorado Center for Nursing Excellence (coloradonursingcenter.org)
Colorado Community Health Network Recruitment Resources CCHN list of job posting resources and other programs of interest for new providers. https://cchn.org/recruitment-resources/
Community Health Association of Mountain Plains States Recruitment Resources The Workforce Development department of CHAMPS curated a list of recruitment tools, surveys, and orientation guides for healthcare professionals. Recruitment and Retention Resources | CHAMPS Online
Aya Healthcare Aya locums program aims to assist with staffing needs by providing locum tenens solutions for physician and advanced practice professionals in virtually any setting. https://conference.3rnet.org/uploads/2/6/8/3/26836754/aya_locums_sales_sheet.pdf
University of Colorado Rural MD Videos A video series of medical doctors speaking to the benefits and highlights of working in rural healthcare. This resource can be used for new hire orientation. https://www.youtube.com/watch?v=fT6t2-lvon0&list=PLbb0hQWGjAJ0wyzz8MziF9YYlQ1_k8EGz&index=3&t=1s
3RNet.org Job Posting Job posting site reaching a national level market of providers. Exclusive access to additional recruitment and resource materials. https://3rnet.org/
3RNet J-1 Visa Overview Comprehensive guide on healthcare professionals with a J-1 Visa status. This guide includes information on the waiver program, professional involvement, and timelines. 3RNET_J1_waiver_guide.pdf
Colorado Department of Public Health and Environment J-1 Visa Information on requesting a waiver including access to the application packet and health professional requirements. J-1 visa waiver program | Department of Public Health & Environment (colorado.gov)

Resiliency, Burnout, and Mental Health Resources

This section provides recruitment-based programs and outlets that facilities can use for recruiting professionals as well as developing a new hire orientation system.

Resiliency, Burnout, And Mental Health Resources

Denver Health RISE Program Healthcare-based peer support program for personnel who experience distress while at work. This program provides psychological first aid and emotional support. RISE Program
HeartLight Center A non-profit that companions and educates people through their grief. HeartLight offers virtual and in-person grief support, workshops, seminars, and individual resources. https://heartlightcenter.org/
Past the Pandemic Mental Wellbeing Toolkit This toolkit was designed by Mandy Doria and Leslie Choi, experts in the field of mental health, to help improve mental well-being using self-monitoring tools, exercises, and tips. https://pastthepandemic.org/wp-content/uploads/2022/04/Past-the-Pandemic-Toolkit.pdf
All Clear Foundation A public charity with the mission to improve overall wellbeing and longevity of those who serve the community. Resource topics include burnout, crisis support, trauma, and resiliency. https://allclearfoundation.org/resources/thrive/
American College of Occupational and Environmental Medicine Clinician well-being and mental health resources. https://acoem.org/Practice-Resources/Clinician-Well-Being
Mindful Offering courses, corporate training, news, advice, and insights exploring ways to cultivate workplace engagement and fulfillment. https://www.mindful.org/about-mindful/

Quality Improvement and Workplace Culture

This section provides resources on building a quality improvement and workplace culture sustainability plan.

 

Quality Improvement and Workplace Culture

Agency for Healthcare Research and Quality This toolkit consists of 10 tools and templates for practices to use for quality improvement projects. https://www.ahrq.gov/evidencenow/tools/qi-essentials-toolkit.html
Gallup Diversity, Equity and Inclusion Hiring In the article “How to Reduce Bias and Hire the Best Candidate”, author Ryan Pendell breaks down the science behind common hiring processes and why they do or don’t work. https://coruralhealth.org/wp-content/uploads/2013/10/Gallup-Article-How-to-Reduce-Bias-and-Hire-the-Best-Candidate.pdf
Diversity, Equity, and Inclusion (DEI)Training RFP An example of a request for proposal (RFP) to provide to organizations that have a focus on DEI education that can then be provided to staff. https://coruralhealth.org/wp-content/uploads/2013/10/REQUEST-FOR-PROPOSAL-BLANK-TEMPLATE.pdf
Eolas Human Resources A Colorado local human resource consulting business that works to create customizable solutions for your specific facility needs. Services include handbook and policy creation, workplace investigations, training, and strategic planning. https://www.eolashr.com/
Gallup Strengths Program In the article, “An Effective Strengths Program: Cardinal Health Case Study”, authors Brooke Fernandez and Sarah Houle outlines how a strengths program is essential to the company’s talent strategy. A strengths-based program can lead to increased team operations. https://coruralhealth.org/wp-content/uploads/2013/10/CreatingaStrengthsBasedOrganizationalCulture.pdf
Gallup Creating a Strengths-based Organizational Culture This guide will walk you through how to develop a strengths-based organizational culture. This type of culture focuses on using individual strengths to build engagement rather than “fixing” weaknesses. https://coruralhealth.org/wp-content/uploads/2013/10/CreatingaStrengthsBasedOrganizationalCulture.pdf
Health Links Become a Certified Healthy Workplace and promote Total Worker Health throughout your organization. Work with an advisor to assess six benchmarks, review current progress and set goals to reach Total Worker Health. https://www.healthlinkscertified.org/what-we-do
Team Agreement This is an example outline of a team agreement that all staff would agree to and understand when they are hired on. Having one reference point for overarching expectations regarding involvement and communication is important for a unified team. https://coruralhealth.org/wp-content/uploads/2013/10/Team-Agreement-Guidelines.pdf
Gallup Q12 Gallup’s Employee Engagement Survey or Q12 is an assessment tool used to measure employee engagement. The Q12 approach will highlight what employees want and need in the workplace. https://www.gallup.com/workplace/356063/gallup-q12-employee-engagement-survey.aspx?utm_source=google&utm_medium=cpc&utm_campaign=new_workplace_non_branded_employee_engagement&utm_term=&gclid=Cj0KCQjw5ZSWBhCVARIsALERCvyIymmc2yQsLkRXiMGJ7MNiQ6JLo8i0195bA7rHcSSQ2ess1CHRqG0aAquPEALw_wcB
Candid Culture Shari Harley, the founder and president of Candid Culture, an international training and consulting firm brings resources on how to speak openly an honestly in the workplace. Her curated training creates better business relationships and a safe haven for all employees. https://candidculture.com/
Wellness Committee Consider forming a “wellness committee” with a representative from each department. This committee can present monthly on opportunities for wellness related groups or programs within the community or host a wellness activity. The goal of the community is to encourage staff engagement and healthy outlets
Annual Performance Appraisal Template This annual performace appraisal template encourages an open and honest discussion of ways the employee as well as the organization can be more productive. https://coruralhealth.org/wp-content/uploads/2013/10/Annual-Performance-Appraisal-Form.pdf
Employee Self-Evaluation Template This employee self-evaluation template accompanies the annual performace appraisal template. Both forms together provide a clear and detailed picture of employee strengths, accomplishments, areas for improvement and departmental level effectiveness. https://coruralhealth.org/wp-content/uploads/2013/10/Employee-Self-Evaluation-Form.pdf

Rural Healthcare Outlets

This section of resources provides webinar and podcast-based discussions and information on rural healthcare.

Rural Healthcare Outlets

Colorado Community Health Network Webinar Series and Podcast A series of webinars that focus on different aspects of rural health including health equity, changing roles of support staff, workforce lifecycle and “Lunchtime Learning” https://cchn.org/webinar-archive/
Midwestern Public Health Training Center Podcast In a series entitled “Share Public Health”, the hosts of this podcast talk with people in a variety of communities about their experiences and perspectives on rural life, employment, and health. https://www.mphtc.org/share-public-health/share-public-health-rural-health/
Rural Health Leadership Radio A radio/podcast that aims to improve the world by engaging rural health leaders in conversations, learning and research. https://rhlradio.com/podcast-2/