Support Services for Clinics

Resources, tools and technical assistance

Administration

Healthcare administrators have wide-ranging influence within the world of medicine.  CRHC provides an array of training and capacity building services to strengthen the administration at rural clinics.

Financial Revenue Management

Are you taking advantage of all financial incentives, resources and tools to keep your doors open?

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RHC 101 Education, Toolkit, and Certification

Are you interested in transitioning to a Certified RHC?

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Policy and Procedures Manual

RHCs must have a current P&P Manual that addresses all regulations and outlines how the clinic operates and follows regulations.

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Clinic Profile Form

Dispersed annually to all rural clinics in Colorado to be completed by clinic leadership staff. We collect pertinent information from clinics that will help us to advocate on their behalf.

Clinic Profile

Evaluation

Evaluation services utilize the knowledge and expertise from leaders in the healthcare industry and are designed to implement initiatives that improve quality of care within the clinic.

Financial Feasibility Study

The Feasibility Study, Cost Report Training and general financial assistance is for prospective Certified RHCs and evaluates the clinic’s existing payer mix to determine if conversion to the certified RHC model would be appropriate.

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Certified RHC Mock Survey

Clinics receive a comprehensive evaluation of compliance with existing, up to date requirements for certified RHCs.

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Quality Improvement

The nation’s healthcare landscape is changing rapidly and rural clinics are in a unique position to lead change. Our team assists clinics in pursuing quality initiatives that align with the culture, technical capacity and community needs that are present within your facility.

 

Forming your Quality Improvement Team

CRHC’s QI Specialists can assist your clinic with either forming a QI Team from the ground up or strengthening your existing team. They are able to help identify team members, facilitate team-building activities and pursue any other ideas you are interested in.

Process Mapping

By using tools to map your clinic’s current practice processes, CRHC’s QI Specialists will offer guidance and recommendations to improve workflow and internal processes and procedures.

Patient Cycle Time

What is the toe-in, toe-out amount of time your patients spend in your clinic? CRHC’s QI Specialists observe the current patient flow to help understand how people, products and information move through your clinic to make the most of internal resources to meet external demand.

Plan, Do, Study, Act Cycles

Our program focuses on teaching providers how to effectively plan and implement tests of change. CRHC’s QI Specialists will guide and train your providers and staff in the Plan, Do, Study, Act cycles to continually strive for quality improvement in your clinic.

Peer Review Network

Are you looking for a cost-effective, non-biased peer review service? CRHC administers a collaborative network of rural clinics/physicians to provide peer review for medical charts.

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Healthy Clinic Assessment

CRHC helps RHCs by completing the Healthy Clinic Assessments (HCAs) on the clinic’s daily operations and processes.  The HCAs provide a snapshot of each clinic’s internal processes and staff interaction.  The HCA helps provide a solid foundation for clinics so they can move on to other, more intensive quality improvement programs, such as patient centered medical home.

HCA White Paper    Learn More

Cultural Assessment Survey Evaluation

How do you perceive the culture in your clinic and are you taking necessary steps to ensure your staff feels the same way?

These assessments are designed to provide high-level information about the overall perceptions the staff of your clinic (clinical providers, non-clinical staff, and leadership) has in relation to various dimensions necessary for transformation and improvement. These dimensions include leadership, staff engagement, data, quality improvement, cost, access, patient engagement, and more. As your clinic examines ways to continue to meet the healthcare needs of your community, these assessments have broad applicability to inform your clinic’s quality improvement and practice improvement efforts. Our QI Specialists can not only help disseminate and collect responses, but also present the data and facilitate sessions to come up with strategies to remedy any inconsistent perceptions between all staff.

Additional Resources

 

 

Technology for Healthcare Excellence (THE) Consortium

THE Consortium is an HIT service that provides clinics with resources to assist them with their journey to assess, adopt, and implement HIT solutions.

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Contact Us

For general inquires call 303.832.7493 or email clinics@coruralhealth.org